Bolt Send is used as an on-demand parcel delivery service that allows users to send forgotten items, gifts, or small parcels quickly and easily using the Bolt app[1].
This feature is accessible by tapping a parcel icon within the same Bolt app used for ride-hailing; users then input the pick-up and destination details and confirm the delivery similarly to booking a Bolt ride[1]. Upon confirmation, a Bolt driver collects and delivers the package to the specified address, with real-time notifications and tracking provided for both the sender and recipient[3].
Bolt Send is available in various markets, such as Malta and South Africa, where it:
- Enables same-day delivery of small parcels and gifts
- Provides flexibility with payment options (for example, card and cash in South Africa)
- Acts as an additional revenue stream for Bolt drivers
- Offers a service for customers who need reliable, quick parcel delivery within a city
Senders should be aware of certain limitations: parcels must comply with specific size and value restrictions (e.g., 60 x 40 x 40 cm and a maximum value of around $80 in South Africa) and there is no insurance coverage for loss, theft, or damage[3].
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